![]() ![]() Our expert writers and editors have reviewed and researched 14 popular lenders to help you find the best VA loan. Some of the excluded lenders also had limited customer service options and bad customer reviews. The lenders that didn’t have high enough scores to be included, received lower ratings mostly due to having a lack of transparency around credit score, DTI requirements and preapproval and closing timelines. Of the 14 mortgage lenders that we reviewed, only a fraction made the cut. So if you qualify for an interest rate of 6.5%, for instance, then you’ll only pay a 5.5% interest rate during the first year of your loan. Borrowers can lower their interest rate by 1 percentage point for the first year of the home loan term without paying any upfront fees. The lender also has a good lineup of VA loans-purchase loans, streamline refinance loans, cash-out refinance loans, and jumbo loans-and is currently offering a rate-buydown program for free. When you need help, you can talk with a live representative or use the lender’s online chat feature. You can submit a mortgage application, upload documents and track the progress of your loan from the lender’s website or mobile app. Power’s customer satisfaction survey for 12 years. Rocket Mortgage offers a completely digital process from mortgage application to closing, and it has earned the top spot in J.D. While some borrowers want in-person help when getting a mortgage, others prefer the convenience of a fully online experience. And all borrowers can call the lender anytime of the day or night, which is crucial for busy families and troops stationed overseas. Some of the lender’s services include a “homebuying concierge” through the Veterans United Realty program, bonus cash if you work with an affiliated real estate agent, and a credit-building consultation if your finances need improvement before the home purchase. Veterans United’s customer service is also top-notch, with an above-average score of 760 out of 1,000 in the J.D. ![]() This broader selection can be helpful to borrowers who want more choices. Its veteran-focused menu includes the standard VA purchase loan, VA Interest Rate Reduction Refinance Loan (known as IRRRL or the “streamline” refinance) and VA cash-out refinance loan.īut the lender also offers jumbo VA loans with no down payment along with VA energy-efficient mortgages, which are VA loans that provide an extra $6,000 to cover the cost of qualified improvements. Veterans United is a mortgage lender that specializes in home loans for current and retired service members. ![]()
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